Delivery Information

Priority Delivery – Skip the Queue

Need your order quickly? Priority delivery moves your items straight to the front of our production schedule so they’re manufactured and dispatched as soon as possible. Ideal for urgent installations, last-minute changes or when trades are already booked in. Your order is delivered either by our own delivery vehicles or our preferred courier, DX Transport, using a fully tracked service for the fastest turnaround we offer. If timing matters and delays could cost you time or money, this is the safest option. Choose Priority for peace of mind and the quickest route from our workshop to your door.

Orders placed before 2:00pm are prepared for dispatch the next working day.

Orders placed after 2:00pm move to the following working day’s schedule.

For example, an order placed at 1:50pm on Monday is expected for Wednesday delivery, while orders placed after the daily schedule has closed would arrive on Thursday.

These cut-off times allow us to keep our lead times accurate and dependable.

We always dispatch in line with the estimated delivery date. If delivery fails due to a courier error, we will refund the delivery charge in full on orders over £150 + VAT.

Standard Delivery – Our Most Popular Choice

Standard delivery is the option most customers choose, offering a reliable balance between speed and cost. Your order progresses through our normal production workflow and is delivered by our own vehicles or our trusted courier DX Transport. It’s perfect for planned projects, scheduled installations and typical home improvements where you have flexibility but still want dependable timing. You’ll receive tracking details and a delivery estimate as soon as your order leaves us. If you’re unsure which option to pick, this is usually the right one — sensible, predictable and great value.

Economy Delivery – Save If You’re Not In a Rush

If your installation date is flexible, Economy delivery is the lowest-cost way to receive your order. Your items are produced to the same standard and quality as every other order, just with a longer lead time in our production queue. Once ready, your delivery will be handled by our own vehicles or our preferred courier DX Transport and is fully tracked so you can follow its progress. This option suits advance planning, ongoing renovations or ordering ahead of schedule. Choose Economy when timing isn’t critical and you’d rather keep costs down while still receiving the same carefully made product.